Julie Frost, SFF writer (agilebrit) wrote,
Julie Frost, SFF writer

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Dear @LiveJournal:

I realize that losing my paltry two paid accounts will not do much to your bottom line.

But you are getting to the point where DreamWidth is looking like a better and better option. I won't be jumping; your own actions will have pushed me. You don't listen to your userbase. When your userbase complains about things, your basic reaction is "suck it up and deal."

Well, sucking it up and dealing by bailing on the site is looking like a more and more attractive option. I finally found the "thread/link" link you so helpfully got rid of/changed to the date/time stamp, but it sure would have been nice if you'd put something in a News or LJReleases post to the effect of "hey, that thing you've been used to for over ten years? Yeah, we moved it."

But this business of not being able to preview a post when I simply have LJLogin enabled (so I can see which of ten accounts I'm logged in to--two of which, as mentioned, are paid accounts with extra icons, and one of which had extra icons, though I haven't re-upped those this time, yet, because, well. You don't want me, clearly) is super sucky. I realize that you "don't support third-party software," and I'm not asking you to. But that software is incredibly useful to those very few of us still clinging bitterly to our roleplay accounts on LJ. What I'm asking you to do is not make it completely unusable to those of us who used it for years with no issues. It feels like you borked it on purpose, honestly, and the fact that you don't seem to care that it affected a wide swath of people with paid accounts makes me more and more likely to migrate to a place that actually wants me and welcomes me.

No love,
agilebrit & werewolf_hacker
Tags: open letters, rants, smacking lj on the nose with a newspaper
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